10 Best Salesforce Job Interview Questions 2021

Published On - October 21, 2021

Unique System Skills India Blog
Salesforce Interview Question
Salesforce Interview Question

If you’re one of those who are seeking a new career or career advancement in the field of Salesforce, you’ll no doubt be pursuing the necessary training. But, also consider training yourself for that ever-important interview so, when your dream job becomes available, you’re ready to shine as a job candidate.

Salesforce Job Interview Questions . Unique System Skills India Pvt Ltd includes a well-structured Salesforce training in Pune which enables you to maximize the productivity of your Admin, Marketing or Sales tasks by tapping into Sales force’s sources.

Our industry experts and professionals prepared some most asked salesforce interview questions for beginners that will help you in interviews. Go through these top Salesforce interview questions with answers to grab your dream job as a Salesforce professional. This list of interview questions includes understanding custom objects, Force.com platform, Salesforce dashboard components, Visualforce, Object Query Language vs Object Search Language, Salesforce report types, Salesforce Apex, Salesforce Lightning, and much more.

Frequently Asked Salesforce Interview Questions:

What is Salesforce?

Salesforce is a Customer Relationship Management (CRM) platform that uses cloud technology to bring companies and customers together. It helps businesses to manage their customer’s data, track their activities efficiently. It supports powerful, connected products for improving your marketing, sales, commerce, service, IT, and more. Salesforce CRM does not need any technical knowledge to set up and manage the same.

What is the benefit of Salesforce CRM?

Here are some of the top benefits of Salesforce CRM:

  • Improve Internal Process
  • Identify At-Risk Customers
  • Create a Customer-Centric Focus
  • Create Business Strategy
  • Reducing cost and improving customer satisfaction
  • Automation of repetitive and less important task
  • Identify Trends as They Happen
  • Save Time

Explain the advantages of Salesforce using the SaaS platform.

Some of the main benefits of Salesforce SaaS are:

  • No need to invest in the infrastructure or its upgrade, Salesforce takes care of it.
  • Leverage CRM functionalities.
  • Provides great tools for the development (both configuration and customization)
  • AppExchange – their lots of great app exchange products available on the marketplace which can be leveraged as per business requirements.

What are Governor Limits in Salesforce?

Salesforce Governor Limits are usage caps enforced by Salesforce to ensure efficient processing. They allow for multiple users of the platform without impeding performance.

What is a sandbox org? What are the different types of sandboxes in Salesforce?

A Full sandbox is intended to be used as a testing environment. Only Full sandboxes support performance testing, load testing, and staging. Full sandboxes are a replica of your production org, including all data, such as object records and attachments, and metadata.

Type of Sandbox Org:

  • Developer Sandbox
  • Developer Pro Sandbox
  • Partial Copy Sandbox
  • Full Sandbox

What are Workflows in Salesforce? What are Actions in a Workflow?

Workflow in Salesforce is a container or business logic engine which automates certain actions based on particular criteria. If the criteria are met, the actions get executed. When they are not met, records will get saved but no action will get executed.

Workflow Action: After creating your workflow and setting your enrollment triggers, choose the actions for your workflow. Actions are the functions that the workflow will execute for enrolled records. Actions include timing delays, internal and external communications, and record management.

What are the default indexed fields in Salesforce?

We have some fields which are indexed by default in Salesforce, which are:

  • Name
  • ID
  • Owner fields
  • Master-detail relationship fields
  • Lookup fields
  • Last modified dates
  • Audit dates

What is the main difference between data table vs page block table tags?

The differences between the Data table and Page block

Page block:

  • It defines inside the page block station or page block
  • To design the visual pages uses style sheets
  • The required attribute is “value”
  • Automatically it will display Column Headers

Data Table:

  • No need to mention inside the page block station or page block
  • No required value.
  • The data will be displayed using custom style sheets.
  • we need to specify column headers explicitly.

What are the different types of email templates available in Salesforce?

The list of different types of email templates that can be created in Salesforce is given below:

  • Text: All the users in the organization are allowed to create or change these templates.
  • HTML with letterhead: Only administrators and users with the “Edit HTML Templates” permissions can create these templates based on a letterhead. The look and feel of your HTML email templates are defined by the letterheads. It can inherit the logo, text, and color settings from a letterhead.
  • Custom HTML: It is an extension of HTML with a letterhead. Administrators and users having “Edit HTML Templates” permissions can create custom HTML templates without using the letterhead. You must know HTML or get the HTML code to insert it into your email template.
  • Visualforce: Administrators and developers are allowed to create these templates by using Visualforce. Visualforce templates provide advanced functionalities like merging with a recipient’s data, where the content of a template can have data from multiple records.

How can you edit apex classes in a production environment?

You cannot edit apex classes directly in a production environment. It needs to be first done in the sandbox, then deployed in production where a user with Author Apex permission can make the changes.

Conclusion:

Salesforce is important for any organization’s sales and marketing automation activities. The demand for qualified Salesforce professionals has seen its peak in recent days. Moreover, competition is also becoming tough for Salesforce-related positions, so preparation is inevitable if you want yourself to shine out of the crowd. Salesforce is increasingly used as a term synonymous with CRM. Organizations can utilize Salesforce for varied applications like Contact Management, Workflow Creation, Customer Engagement, Opportunity Tracking, Task Management, and many more. In addition, you can also collaborate with your colleagues, run analytics, and access Salesforce from a mobile dashboard.

Unique System Skills (India) Pvt. Ltd is the best software training institute in Pune offering job-oriented training programs in Salesforce. If you want to become Salesforce certified professional and worked in a top MNC then you must register for our Free Demo Session on Salesforce Training.